APCOA Secures Largest Contract In Four Years


28 March 2014 | APCOA PARKING (UK) has scooped its largest contract since 2010, after being awarded a triple services’ contract at Heathrow.

28 March 2014 | APCOA PARKING (UK) has scooped its largest contract since 2010, after being awarded a triple services’ contract at Heathrow.

From 1 April 2014, APCOA’s UK Airport Services’ team at Heathrow will manage Heathrow Airport Limited’s (HAL) prestigious ‘Associated Services’ contract, which comprises 12 staff car parks, as well as all coach and taxi (black cab) feeder parks. 

The five-year contract marks both an important and exciting time for the UK business, and as well as the Group’s vision ‘To Be The First Choice In Parking’ and deliver innovative solutions. 

The new ‘Associated Services’ contract will enhance APCOA’s existing products and services’ portfolio at Heathrow.  It will also give rise to new technical and operational innovations.

Currently, APCOA manages all short stay, long stay, and business car parking at Heathrow Airport terminals 1, 3 ,4 and 5, with its operation at Terminal 2 due to go live in June 2014. 

Press Information
For more information about APCOA PARKING (UK), please email UKpress[at]apcoa.com 

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APCOA Is Now 'On Call' At Heathrow


25 March 2014 | APCOA PARKING (UK) has been awarded a new three-year call centre services’ contract for Heathrow Airport.

25 March 2014 | APCOA PARKING (UK) has been awarded a new three-year call centre services’ contract for Heathrow Airport.

The new contract, which goes live today (25 March), will see APCOA’s UK customer service centre in Uxbridge, greater London, handle approximately 50,000 pre-booking calls and respond to 14,000 email enquiries each year.  There will also be the ongoing facility for web-chat, as part of the broader service offering.

APCOA’s UK service-hub will manage the pre-booking requirement across five Heathrow Airport Limited (HAL) products, which comprise: Long Stay, Business Parking, Meet & Greet, Valet Parking Short Stay pre-book and executive lounges.

With a pedigree of providing innovative e-solutions to the parking industry, more APCOA agents will be trained to cross-sell, and convert web-chat into web-sales through a range of in-house conversion mechanisms.

APCOA already provides call centre services for Gatwick, Southampton, Aberdeen, Exeter, Liverpool John Lennon and Luton airports.

Press Information
For more information about APCOA PARKING (UK), please email UKpress[at]apcoa.com 

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APCOA PARKING Group 2013 key figures: Results slightly below previous year, increase in locations, tight cost management


Stuttgart, March 20th, 2014 – APCOA PARKING Group maintained its course under demanding conditions in 2013.

Stuttgart, March 20th, 2014 – APCOA PARKING Group maintained its course under demanding conditions in 2013. The European leader in parking management reached a turnover of 678 million Euro (previous year 700.5 million). Adjusted for the effects of contract renegotiations and fluctuations in foreign currency, this is an increase of 0.3% over 2012.

New business contributed a turnover of 24.8 million Euro, an increase of +3,6% compared to the previous period. Business in the existing portfolio proved robust, delivering a turnover of 653 million Euro. In the same period of time APCOA PARKING Group succeeded in growing the number of its locations to 7,413, an increase of +1.3% over the previous year’s figures (7,321). The successful introduction of parking surveillance services “Park&Control” made a sizeable contribution here.

As service provider of parking services for contracting partners APCOA PARKING Group realized an additional external turnover of approx. 380 million Euro, not included in the group’s turnover figures mentioned above. Thus total 2013 sales add up to slightly more than one billion Euro (+0.8% over last year).
APCOA PARKING Group had a year-end headcount of 4,681 employees (previous year 4,821).

Marginal EBITDA decrease, operative costs down
Earnings before interest, taxes, depreciation and amortisation (EBITDA) reached 64 million Euro in 2013, trailing last year’s results by 2.3%, adjusted for the effects of fluctuations in foreign currency. Put in perspective, APCOA PARKING Group is looking back at a cumulated EBITDA increase of 28% over the last three years (2010 to 2013).
Business development was hampered by bad weather in the first quarter of 2013. Moreover, Scandinavian parking surveillance provided smaller than usual profit contributions.
In 2013, cost control made further progress across the APCOA PARKING Group.  Programmes for the optimization of cost-structures and efficiency led to savings of 4.9 million Euro, thereof one million Euro of overhead savings.

Country portfolio focused, portfolio of contracts strengthened
APCOA PARKING Group terminated operations in Croatia, Greece and Turkey. The market exit in Spain is under way. In the Netherlands APCOA PARKING Group purchased all outstanding minority interests in its local subsidiary, becoming sole proprietor again.
New business was successfully developed in 2013. The company secured high-earning contracts, which already will sizeably contribute to corporate earnings in their first year of operation. In the United Kingdom and Italy new contracts were won with airports Southampton and Verona.

APCOA PARKING Italia secured a contract from “Ospedali Toscani” Group in the hospital-parking segment, being commissioned with the management of parking facilities at four Tuscany hospitals (in Pistoia, Prato, Luca and Massa).

Also in the city parking segment APCOA’s services gained further acceptance in 2013. In Stockholm APCOA PARKING was entrusted both with the management of the greater part of the public parking space and the parking surveillance. New contracts with the Copenhagen Blue Planet Aquarium and two shopping centres in Warsaw and Katowice completed the success.

Portfolio optimization and launches of new service products were in focus in 2013, too. This encompassed the roll-out and development of the parking surveillance service “Park&Control” in Germany (40 new locations) and in Italy.

Position in airport business firmed up
APCOA PARKING Group sustainably strengthened its position in the strategically important airport parking segment, reaching five contract renewals in Norway, encompassing parking services at airports Bergen Airport Flesland, Stavanger Airport Sola, Trondheim Airport Værnes, Tromsø Airport Langnes and Bodø Airport. In Denmark the contract with Billund Airport saw an early renewal. APCOA PARKING group is the European leader in airport parking, with more than 30 airports under contract.

Constructive refinancing negotiations 
In September 2013 refinancing negotiations with the creditors of APCOA PARKING Group started concerning the repayment of loans that were about to fall due and which resulted from the acquisition of the company in 2007. The objective is to considerably reduce APCOA's debt.
A clear majority of the creditors stated that, in principle, they would support the financial restructuring as suggested by APCOA. Back in November 2013, the lenders, under the lead of Centerbridge Partners LP, had already provided bridge financing in the amount of EUR 50 million to secure the refinancing phase.
It is intended for the negotiations to be successfully completed by mid-2014. In this context, APCOA is preparing for a change of owner as the existing investor Eurazeo will probably exit after the debt restructuring has been completed.

Expanding market position
Ralf Bender, CEO of APCOA PARKING Group: „We’ve made thorough progress in 2013 and kept our result almost steady in a challenging market environment. We are confident to reach our growth and refinancing aims in 2014, which we are pursuing with great determination. Our strategic aim continues to be developing our company from a technical car park operator to a parking manager with a client- and value focus.”


Press contact

Tilman Kube
Flughafenstr. 34
70624 Stuttgart-Airport
T: +49 711-94791-0

APCOA PARKING Group is the leading European parking manager. More than 40 years of operational experience and innovation, the combined know-how from 12 European countries, an annual turnover of more than € 700 million, and a highly diversified portfolio are distinguishing APCOA PARKING Group from competitors. This business clout, quality of service and stability offered to private and public proprietors, keep APCOA PARKING Group in the European top position. More than 30 European airports have chosen APCOA to manage their parking facilities, making the company the market leader in this segment, too.
The group currently manages around 1.3 million parking spaces at more than 7,400 locations in Europe. All car parks are managed on the basis of local know-how, individual contracts, tailor-made technical solutions and customer-oriented services. APCOA’s international expertise and innovative clout is powered by 4,700 employees. APCOA Group headquarters are located in Stuttgart (Germany).


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APCOA To Trial New Badge Technology In Kildare


18 March 2014 | APCOA PARKING will become the first parking enforcement company in Ireland to equip its traffic wardens with new VideoBadge CCTV technology.

18 March 2014 | APCOA PARKING will become the first parking enforcement company in Ireland to equip its traffic wardens with new VideoBadge CCTV technology.

From 31 March 2014, APCOA’s Celbridge parking contract will trial the new high quality edesiX badge technology to help curb the number of verbal and physical assaults on its wardens.

With many incidents involving threats and assaults reported by APCOA’s wardens every year (up to 5 or 6 nationally per week), the introduction of the new VideoBadge technology has already received the support of the local authority and the Gardai, and will serve as an effective deterrent to those who believe they are above the law.

The VideoBadge is a robust water resistant body-worn system, which can record up to eight hours of encrypted audio visual data (16 hours on standby) while housed in an ID card holder.  The footage is then stored in a sophisticated back-office system for added security.

In addition to being a visible deterrent, the new VideoBadge technology will also provide a transparent mechanism for investigating appeals and complaints.

Neil Cunningham, Director or APCOA Ireland, said: “We take assaults against our wardens very seriously, and we hope that the VideoBadge technology will act as an effective deterrent, as well as assisting the Gardaí with investigating serious incidents.

“The VideoBadge technology is not intrusive and will reduce investigating time.  It is also compliant with data protection and privacy laws on storage of video data.”

Press Information
For more information about APCOA PARKING Ireland, please email IrelandPress[at]apcoa.ie

*’Assaults’ typically comprise verbal assaults

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Press contact


Sebastian Merkle
Flughafenstr. 34
70629 Stuttgart-Airport
T: +49 711-94791-652


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