Parking Insights 02/18

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Editorial

Dear Reader,

As we transform the APCOA PARKING Group into an even more customer-oriented and digital company, we have reached an important milestone this quarter: the successful market launch of our APCOA FLOW digital platform, which our end-customers use via a smartphone app. APCOA FLOW is our solution for key trends such as urbanisation, digitalisation and the new mobility concepts that are changing the economics of the parking industry. In 2017, we decided to network all our car parks across Europe. To this end, we developed an open and scalable digital platform in close cooperation with our suppliers and an international start-up company. End-customers can already use APCOA FLOW in over 200 car parks with a total of more than 100,000 parking spaces throughout Germany. And this is just the beginning. More details can be found in this newsletter. We are sure you’ll enjoy reading all about it!

Your Philippe Op de Beeck

APCOA FLOW sets new standards for the european parking industry

Case Study

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A smart vehicle navigates its driver to the nearest free parking space in a multi-storey car park, the barriers open automatically in less than a second and the fee for the exact time of use is simply debited from the registered user’s credit card when they leave. At the end of the month, the customer receives an itemised invoice. Sounds like a dream of the future?

But it’s not! Registered customers can already enter and exit 200 APCOA car parks throughout Germany with more than 100,000 parking spaces without having to draw a ticket. The car park automatically recognises the vehicle via RFID chip – queuing up at the pay station and the search for change is a thing of the past.

The parking process thus gains a completely new quality – a premium experience paired with a higher sense of security and simplified travel expense accounting. Once they have selected their destination, users can view the nearest APCOA FLOW car parks quickly and intuitively with a simple click in the app. After choosing their car park, the app navigates the customer directly to their destination. Thanks to the integrated navigation feature, parking in an unfamiliar city becomes a pleasant experience with no risk of getting lost. The app also displays prices and opening hours for each car park as well as additional information such as accessibility, access height and electric charging stations.

In the near future, APCOA is planning a range of additional features, such as the reservation and advance booking of specific parking spaces as well as the integration of parking facilities without barriers and on-street parking spaces. In addition, all approx. 300 APCOA car parks in Germany will be equipped with APCOA FLOW by the end of 2018, providing customers with convenient access to over 230,000 parking spaces nationwide. APCOA FLOW thus represents the most comprehensive “connected car” offer for car parks in Germany and sets new standards for the parking industry throughout Europe.

The current range of features ist just the beginning

Interview

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A smart vehicle navigates its driver to the nearest free parking space in a multi-storey car park, the barriers open automatically in less than a second and the fee for the exact time of use is simply debited from the registered user’s credit card when they leave. At the end of the month, the customer receives an itemised invoice. Sounds like a dream of the future? But it’s not! Registered customers can already enter and exit 200 APCOA car parks throughout Germany with more than 100,000 parking spaces without having to draw a ticket. The car park automatically recognises the vehicle via RFID chip – queuing up at the pay station and the search for change is a thing of the past. The parking process thus gains a completely new quality – a premium experience paired with a higher sense of security and simplified travel expense accounting.

Once they have selected their destination, users can view the nearest APCOA FLOW car parks quickly and intuitively with a simple click in the app. After choosing their car park, the app navigates the customer directly to their destination. Thanks to the integrated navigation feature, parking in an unfamiliar city becomes a pleasant experience with no risk of getting lost. The app also displays prices and opening hours for each car park as well as additional information such as accessibility, access height and electric charging stations.

In the near future, APCOA is planning a range of additional features, such as the reservation and advance booking of specific parking spaces as well as the integration of parking facilities without barriers and on-street parking spaces. In addition, all approx. 300 APCOA car parks in Germany will be equipped with APCOA FLOW by the end of 2018, providing customers with convenient access to over 230,000 parking spaces nationwide. APCOA FLOW thus represents the most comprehensive “connected car” offer for car parks in Germany and sets new standards for the parking industry throughout Europe.

APCOA FLOW is now available in the App Store

News

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End-customers can now download the APCOA FLOW app from both the Google Play Store and the App Store, register and order their personal APCOA FLOW RFID chip. Thanks to RFID recognition, car park barriers will automatically open. The system records each parking process, which is automatically charged to the registered user’s credit card. Customers can view their payment history at any time and have a transparent overview of all parking transactions. This simplifies both billing for business customers and the management of a vehicle fleet. The new app makes parking faster, easier and more convenient. No ticket. No cash. No stress.